dJ
desmond J

1 reviews | Active since Dec 2011

29 Jan 2016, 00:57

STOP CALLING ME!!!

I AM WORKING SHIFTS AND HAVE TO SLEEP DURING THE DAY. ON THURSDAY AS IN THE PAST SOME IDIOT PHONED ME ASKING ME WHEN I AM GOING TO PAY MY ACCOUNT. WHEN I TOLD HIM THAT I HAVE PAYED LAST WEEK HE THE ARROGANT AS@#@LE THAT HE IS TOLD ME THAT HE DID NOT ASK ME IF I PAID BUT WHEN AM I GOING TO PAY AGAIN. I TOLD HIM TO STOP CALLING ME THE SAME AS LAST WEEK AND HE JUST THREW THE PHONE DOWN IN MY EARS. I KNOW THAT I MUST PAY MY ACCOUNT BUT EVERY MONTH YOU GET THIS STUPID PHONE CALLS. I AM DONE WITH THIS COMPANY AND WILL ADVISE ALL MY FRIENDS AND FAMILY THAT I HAVE RECOMENDED TO STOP ORDERING AGAIN. TO THINK HOW MUCH BUSSINESS I GAVE THIS PLACE. NEVER AGAIN. THEY MAKE ME FEEL LIKE A ***** AS IF I AM GOING TO RUN AWAY WITH THEIR MONEY. DONT CALL ME AGAIN AND ASK YOUR STAFF NOT TO CALL ME WITH ANY SPECIALS. I JUST WANT TO FINISH PAYING WHAT I OWE.

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Replies (1)
Homechoice
Homechoice's reply06 May 2016, 07:35
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team