MM
Mmathapelo M

1 reviews | Active since Feb 2016

28 Jun 2017, 12:46

****** identity

<p>A weeks ago i found out that i have an accound that owes R7000 +- in my name with Homechoice and i have never opened such an account with them and i called Homechoice i was told they will look into it and i have not received any communication from them on this matter and this has a negative connotation to my name as i will be deamed as a bad payer for sometghing i did not acquire from them.</p> <p> </p> <p>hOW DOES hOME CHOICE CONFIRM THE IDENTITY OF THEIR CUSTOMERS?</p> <p>WHEN ARE THEY CLEARING MY NAME WITH ITC.</p>

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Replies (3)
Homechoice
Homechoice's reply29 Jun 2017, 09:14
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

MM
Mmathapelo M's update29 Jun 2017, 09:24
Reviewer Update

You can contact me so that i can give you all the relevent info your looking for.

MM
Mmathapelo M's update10 Aug 2017, 14:25
Reviewer Update

Hello

I am still waiting for a responce or any contact from Homechoice looks like your just not bothered by my complain address this asap as its affecting my reputation and finances.