stock not delivered and cant be trace
<p>good morning</p> <p> </p> <p>i like a help on getting my orders from homechoice acc no ********** 10. order no ********** 3 and ********** 6. i call them they said they send the stock with RTT and give me the tracking number PFS ********** 61 & ********** 1. I trace it online nothing found and i call rtt to trace also nothing . i try to call them again the same story . pleae help me get this solved</p>
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
06 Apr 2017, 08:09Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply06 Apr 2017, 08:09
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
's updateReviewer Update
06 Apr 2017, 10:54hello, until now nobody call me, or even sms to show any changes with my situation.
's update06 Apr 2017, 10:54
Reviewer Update
hello, until now nobody call me, or even sms to show any changes with my situation.