DN
Doris N
1 reviews | Active since Dec 2011
11 Feb 2015, 15:19
Stock avaliable online-5 days after pay-OutOfStock
Home choice please if this is an technology issue please get new servise providers.<br> I made an order on the 1st and did the payment too, on the 4th monay was recieved.<br> <br> Monday i called and was told everyhting was still on track ,<br> Today when i check online on my account item is out of stcok, please call us...<br> <br> This is purly unprofficianal, if you have an online shop please make sure its linked to your stock. <br> <br> Homechoice will so lose me, i cant take this anymore.
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Homechoice's replyOfficial
16 Feb 2015, 17:37Hello Mmeawandie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply16 Feb 2015, 17:37
Official
Hello Mmeawandie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team