bM
balisa M

1 reviews | Active since May 2017

17 Nov 2017, 12:15

STITCHES COME LOOSE

I don't why we should go after the shops when you return your goods to be fixed and you will keep receiving calls tell you to buy some of their product but they still owe you your product.

August 2017 i bought the bedding it cost me R 288.89 if am not mistaken 1month the bedding stitches come loose i return it back on 06/10/2017 till today no feed back from Home Choice. i received a call from there call center thought that they will tell me about my bedding but no they where selling telling me that I still have amount to buy i said to them I am not interested on buying your staff because am still waiting for my bedding they said they can't help me on that i must go to home choice if i want my bedding. on the 07/11/2017 i called home choice and i asked them about my bedding the lady called Babalwa Mahashe she said to she doesn't why they delay my bedding and on her system nothing showing about the bedding where it is what is happening where is now the is nothing then she told me to hold on she will check the she did when she come she told me that Linda Walker is accessing it but she doesn't why they take too long to do that am paying home choice and am paying the bedding that is not with me the Ref no. ********** 50 I am the customer i need to be updated about my bedding or i will do the stop order am paying the bedding that is not with me is it wright when they do things like this.

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Replies (1)
Homechoice
Homechoice's reply17 Nov 2017, 12:18
Official

Good Day Balisa Moshane

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Sandisiwe

Customer Support Team