stinking and rotten service by HOMECHOICE

Home choice debit my account as and when it pleases them yet when my order was confirmed I clearly stated that my debit order MUST run on the 25TH or the next business day thereafter. The reason I chose the 25th is because I know that there will be suffient funds in my account. I don't know if they do not know the difference between 19th, 22nd and 25th. I requested that the debit order be cancelled so that I can pay manually/electronically, this request is also ignored. The staff's attitude stinks and they are very rude. They do not respond to email queries. I was told that Homechoice has a mandate to change the debit order date and can debit my account anytime they want. When I requested the recording of the call where that mandate was explained to me, the girl I spoke to dropped the phone.