Still Waiting on half a delivery

<p>I had this issue with Homechoice before they need to send the call centre agents for customer service training before hiring them.</p> <p>I placed my order in November :</p> <p>Order number ********** 5<br />Sally 4-piece couch cover Combo Set 125920<br />Chefs Choice 7-piece cookware set 127406<br />Ashton 21-piece deluxe duvet set 126342</p> <p> </p> <p>I contacted the call centre to ask for assistance if they can find out how far my delivery is as we will be going on holiday and that there will be nobody to collect the package.</p> <p>Nolen was one of the best agents to assist me the other agents gave me delivery people's number to contact myself other agents didnt know where my order was others could not check the system.</p> <p>I know that all calls are recorded so please go back and listen to all my calls that i have contacted homechoice.</p> <p>Eventually the day before we left there was a half delivery that came in :</p> <p>Chefs Choice 7-piece cookware set 127406</p> <p> </p> <p>How can i order 3 items and only get one delivery how does that work?</p> <p>Then i got a SMS to confirm that i got my order but how can i confirm that i got my order if my order was half. I am tired of waisting my airtime and calling the customer service and they not assisting me at all.</p> <p> </p> <p>So i have 2 issues :</p> <p>1. Either someone will contact me and sort out my half delivery</p> <p>2. They can just cancel the remaining order that i did not get as im not interested in slow service.</p> <p> </p> <p>And then i promise you my account is due so im sure i will be contacted to make payment but when i asked for assistance there was no one to assist urgent feedback is required.</p> <p>Account no : ********** 24</p> <p>Cell No : ********** 490</p> <p> </p> <p>Regards</p> <p>Unhappy Client.</p>