JM
JAMES M

1 reviews | Active since Mar 2013

25 Aug 2015, 19:13

Still waiting for the reply please

Customer Support Team, how far are you with my complain? Because this thing is annoying me. Since I've been waiting for you to resolve my matter because again at 8:35 I received a call again from homechoice from this number +*** about the promotions and by that time I was in a meeting. Why do you like to disturb me in my work? Please make sure you resolve this matter.

0
Replies (1)
Homechoice
Homechoice's reply28 Aug 2015, 08:38
Official
Hello TBOS29,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team