1 reviews | Active since Jun 2015
Still waiting for replacement goods
i am so disgusted by the service i have been getting from Homechoice, on the 14th of Feb 2015 i received my 5 piece bedbroom suite which i had ordered from Homechoice, hoever to my horror the goods were badly damaged i asked them nicely to return them and bring me undamaged goods..I was told that the query would be resolved in no time..but to my suprice..4 months later I still haven't recieved my new bedroom suite..and the worst thing is that i fully paid for the bedroom while I was still waiting for them to fix their mass....I am now being sent from piller to post coz it seems as though no one knows how to handle my query...but they knew how to debit my account every month...i am tired of this nonsense...i need this to be sorted out with immmediate effect...I will never buy anything from Hoechoice ever again...they are ******....and as for the attitude I got from Barbra...i am still shoced...even now...
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
