NN
Nikkie N
1 reviews | Active since Mar 2009
30 Jun 2015, 15:22
Still waiting for my order since May
So after complaining on HP I get an e-mail from Rameez Behardien, who blatantly tells me it either I stick to their rules or go fly a kite, this Rameez responds on the 24 June 2015. Today is the 30 June 2015 and have not heard anything from him / her or anyone at Homechoice with regards to my order,that I was told is in stock and they dont know when it will be dispatched.....This is really annoying especially when people just respond for the sake of responding and nothing really happens. to date I'm still waiting for my order with no compensation for their incompetence.
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Homechoice's replyOfficial
30 Jun 2015, 16:08Hello 121514,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply30 Jun 2015, 16:08
Official
Hello 121514,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team