BO
Bianca O

1 reviews | Active since Dec 2019

01 Nov 2020, 21:04

Still waiting for my name to be cleared with credit beaureu regarding a ********** account opened in my name!!

I was a victim of ***** and identity theft with Home Choice. Eventually after numerous emails, getting the cops involved the matter was corrected! BUT... Still to date my credit record shows that I have an active account with Home Choice with revolving credit. Now this has impacted my credit rating and it was advised by your ***** department that it would be corrected within 7 to 14 days. The weeks has come and gone and nothing has been done!! Not only has Home Choice wrecked my whole life with allowing this person to take a loan out in my name but my f##cing credit record too. If this has not been sorted out within 7 days. I will be advising my representative - ie: detective working my case, to give Home Choice another call !!

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Replies (1)
Homechoice
Homechoice's reply02 Nov 2020, 08:15
Official
Hi Bianca.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice