Still waiting

I have logged a complain about HOMECHOICE on the 5th July 2019. Lee-anne contacted me and was helpfull with advicing me that the reason i never get the correct order was because it exceeded my credit limit... i was never told that before. Ao what happened is that the sales person still wanted to make a sale and selected another item that was within my credit limit, without informing me and without my permission. Lee-anne told me that an investigation would be conducted and they will get back to me after listening to the call recordings.. it is now 5 days later. No news from homechoice. I still have the wrong order at my home and im expected to start making payment for it or i will be highlighted as a bad payer... HOMECHOICE, please sort this entire matter out ASAP other all relevant mandates will be handed over to my lawyers in Clientele legal to handle... please see below for my previous review ***************************