SM
Sbongile M

1 reviews | Active since Dec 2014

23 Sept 2015, 08:00

STILL WAITIN FOR HOMECHOICE TO DELIVER

Good Morning<br> <br> Two weeks back I recieved a call from the Manager from Homechoice apologising about the incident but she promised me that she will speak to the people from their warehouse to try and deliver my goods infact she said she will let one the drivers to call me to arrange for the delivery .Till today im still waiting for them to call , to cut the matters short no one called me and arrange any delivery Im really s dissapointed with their bad service .<br> <br> Regards,<br> Sbongile

0
Replies (1)
Homechoice
Homechoice's reply23 Sept 2015, 16:27
Official
Hello sbongilementile,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team