GS
Gwen S

1 reviews | Active since Sept 2015

11 Nov 2015, 09:03

STILL NOT REFUNDED

These people are pathetic in the extreme - on the 4th of November they promised via a response on HELLOPETER to resolve my query - unfortunately they are not true to their word. The are a bunch apathetic, useless, lazy lying *****s that do not deserve to actually hold jobs. There are millions of unemployed South Africans that could perform better than their so-called TRAINED personnel!<br> What is worse, they actually sent me an SMS on Friday telling me that they had paid the balance of R1415.91 into my elected account. And, yes, you guessed it, this has not been done.<br> My next step is all the media that I can get to give them some much needed negative publicity, and then of course, if not resolved by the end of today, I will be taking legal action. Enough sometimes is just more than enough!!!!

0
Replies (1)
Homechoice
Homechoice's reply11 Nov 2015, 10:32
Official
Hello gwensachs,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team