STILL NO RESPONSE - 21ST JULY COMPLAINT -I AM BEING IGNORED

I complained on the 21st of July 2018 and Homechoice rep**** immediately that they will come bank to me with regards to unknown debt. I was told that investigation would be done and Homechoice debt would be removed and feedback would be provided. I have emailed Bantu Mfundisi the very same person who rep**** my hello peter complaint from day one. I have emailed him thrice in total and on two recent emails there are no replies or acknowledgement of receipt of my emails. Homechoice, please stop playing Mickey Mouse games with me. You are really playing with my credit score ratings and you have placed a hard hold on my financial decisions. Why do I always have to make follow up with you ? This means that you do not care.