Still no resolution to ***** and lack of contact

I wrote a review on 6 Feb about a ***** case. A person from Homechoice did contact me on 7 Feb at 15:33. She could not discuss the case with me as she first had to speak to the lady who's account it is (Although this has been arranged by the account holder). I asked her to call back on 8 Feb at 9am when i will be at work and she can speak to the lady first. I was waiting for her call on 8 Feb from 9am as arranged. I received a call at 9:19am but could not answer as i was on another business call at the time. The missed call was a Capetown number so I assume it was Homechoice. I have tried to call the number back 23 times but the number stays busy. All i can hope for is that they will respond to this message again and call me as there doesn't seem any other way to get hold of them. Today i tried the HO number, ********** . The customer services referred me to legal. I called ********** . Sheane said i must speak to ***** and gave me another number, ********** . Tried calling it, message plays "that number is not available". Very frustrating!