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Azraa D

1 reviews | Active since Jul 2017

12 Jul 2017, 10:44

Still no luck

<p>Homechoice must be one of the worst companies to deal with i am beyond frustrated already i need to speak to someone and not any idiot that is gonna read what the see on a PC, your staff are inncompetent and rude dont want to listen to your side of the story someone needs to give Lee-Anne some training in the accounts department as she has no customer service etiquette.</p>

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Replies (1)
Homechoice
Homechoice's reply12 Jul 2017, 12:10
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team