Still no feedback on last 2 Hellopeter's logged and ITC still a mess

I think i am now fed up with logging complaints on Hellopeter. You only acknowledge online and no one will call to resolve the issue.

Kindly email me reference numberS for my complainS as I need to provide this to the Ombudsman as they would like to see that I have made several attempts to resolve this matter myself.

My complaints were just being ignored; 1. Please update my name- I am not Esebelle 2. Why would i need to pay for 3 deliveries (per Item), if all items were delivered with the same once off delivery- This is ripping of customers. If deliveries were done separately, yes but one order with one delivery, but if you order 3 items or 4, you are charged 4 deliveries 3. A free gift was promised with my order- needless to say nothing was received 4. My ITC is reflecting a minimum payment of almost R11000- due to this, my credit rating was decreased significantly for the purchases and still now. Due to this I was declined a Homeloan and a credit card, as I could not provide proof of the error made by Homechoice.

I need this information and if not received, I can proof to the Ombudsman that you are acknowledging my complaints, however choose to ignore me. I also tried calling ITC , but they are not taking instructions for updates from customers.

I lost a house due to you and will make sure a complaint is logged with the Ombudsman