Still awaiting to get account fixed

I wrote an review regarding the horrifying statement that I have received that Homechoice has doubled my installment. I have struggled 2 weeks to get it sorted. When you phoned they said it was regarding the order that was not fully paid reason there was no settlement amount requested. So that is way my premium was high. But must say the Call Center is not helpful because they are rude and just like to get rid of you. (that is how it felt like.)The supervisor of Rameez Behardien decided that they will write of interest of R 210.000. My premium of R 881.00 went to R 871.00. WOW is that incredible just R 10.00 less on my premium. All the orders rounds up to about R 474.00 on the website. They explain that there is future interest on that is why it is double the amount. Unfortunately that doesn't work like that. Now the best off all Rameez is ignoring my emails regarding when will my installment be the correct amount. So month end is already past. Look like it will never be sorted. Oh yeah and one more thing as soon as I have paid off everything I will be closing my account and don't ask me for an review regarding service or anything and don't phone me after than I will be rude like the call center agents was to me. I am very disappointed in the service of Homechoice.