*****sters

I placed an order on the 8th January and paid cash, on the 13th I received a message that my order has been delivered.

When I got home, the parcel was not delivered. I called homechoice customer service and was told the matter will be escalated to ***** department.

Today 11th April , I called and was given ***** department direct line ***. I made the call and was told that ***** department does not deal with cash accounts.

I called customer service and spoke to three different people who put me on hold for more than five minutes and disconnect the call.

Their unprofessionalism is appalling.