STAY FAR AWAY FROM HOMECHOICE

Homechoice is the most irritating and frustrating business to deal with. I purchased a few items a while ago and my account has been up to date. Not only has it been up to date but I've been paying more than my installment amount every month before the due date. I have to deal with call center agents calling me from the beginning of the new month right up until the end of the month to remind me to make payment. I have to deal with this harassment daily and what's worse is that these agents are extremely rude and uncouth. I can understand a courtesy call if my account is in arrears but to harrass loyal customers is not justifiable at all. Please Homechoice I hope this message sinks in, just like your employees have to work to earn a living, we all have to do the same. I'm yet to see an employer who grants any employee permission to answer their personal calls every five minutes. That's how often your call center agents call per day. The biggest mistake I've ever made is dealing with a pathetic company that has no respect for its customers. This is the first and last time I will be purchasing anything from you. Your continuous harassment has lost you a valuable customer. Instead of wasting your money on phone calls to customers who are paying their accounts religiously, I suggest you utilise that money to benefit those who need it the most. That would surely make this world a better place not your irritating phone calls.