MX
Mbali X

1 reviews | Active since Dec 2019

02 Dec 2019, 14:32

Stay away from Homechoice

The service or lack thereof at Homechoice is quite disgusting. I spoke to an agent of theirs 2 months ago and was advised to make a payment of R270 which I was told was my balance. I then recieved an sms last week that I am owing R48-00. Today again I get an sms that I am owing another R33-00. After all the payments I have made towards this account with the communication I got from the agents, I am convinced that Homechoice is dragging their feet in allowing me to fully settle their account and close it.

Had I known that supporting such a brand that is not concerned about having satisfied clients, I wouldn't have even opened this account

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Replies (1)
Homechoice
Homechoice's reply02 Dec 2019, 14:36
Official
Hi Mbali.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
 Homechoice