MN
Mthokozisi N
1 reviews | Active since Oct 2016
07 Feb 2017, 16:35
Stay away from HOMECHOICE
<p>Homechoice I am a very furious unhappy customer. Please stop calling me with your adverts all I want from you is my statement. I called you regarding why I no longer get it & you gave a lame excuse as to why, reason being my email address on your system is wrong. Funny enough it's never wrong when you decide to make your endless calls. Please stop calling me with nonsense and send me my statements please. It's been over 5 months now. Get your house in order please </p>
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Homechoice's replyOfficial
08 Feb 2017, 09:05Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice's reply08 Feb 2017, 09:05
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team