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lethukuhle H
1 reviews | Active since Jun 2015
19 Nov 2024, 13:08
Stay away from Home choice rather buy from woolworths, sheetstreet or house and home.
Homechoice this is the 3rd review that I'm posting now i have been trying to get hold of your legal department to no avail, do you really have one??? if so i need my name cleared from the credit bureau ASAP AND PLEASE HAVE YOUR "LEGAL DEPARTMENT CONTACT ME ASAP, I have been trying to get hold of them on *** and they are not answering are they working for free?? or are they being paid to ignore calls you guys are a nuisance I'm so ****ed your service disgust me.
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Homechoice's replyOfficial
19 Nov 2024, 14:29Hi Lethukuhle,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply19 Nov 2024, 14:29
Official
Hi Lethukuhle,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team