EM
Esther M

1 reviews | Active since Jul 2018

26 Sept 2025, 09:20

*********** Staff members

Home choice is harassing me, looking for a Berta on my number. Calling every day. I've told your staff they must delete my number from your system cause i am not that person. Stop calling my mobile, remove it off your system. I've never had an account with you and I don't have one, stop harassing me

0
Replies (1)
Homechoice
Homechoice's reply26 Sept 2025, 09:25
Official
Hi Esther,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team