Speechless!

<p>Bought a comforter on my account, I paid it off, and now i get statements with only interest on it - the comforter was removed as I've paid it off. So what on earth am I paying interest for? Spoke to Mark at the call centre, but he apparently left his manners at home today. He interrupt's me, insists I pay the interest but have no clue why the comforter no longer reflects on the statement and told me posting a hello Peter complaint is fine. He can also not phone customers back, not surprisingly - if you consider their service. From customer service to circus! Don't know what's worse, the service, the quality or being charged interest on something I paid off?</p> <p> </p>