NM
Natasha M
1 reviews | Active since Feb 2014
16 Jul 2015, 16:01
Spammed with calls
I am sick and tired of being called by rude agents. I did not provide any information. They are against CPA to contact people who did not provide authorisation to be contacted. When i call the call center to let them know to remove me from the database they request my ID number. I have never heard of this company. Neither can i just go about handing out my ID number. They need to remove me from the cell-number they have.<br> <br> I am tired of dealing with rude people and what seems to be a mentally retarded company who cannot understand CPA and realise that customers do not want to be spammed!!!
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Replies (1)Homechoice's replyOfficial
17 Jul 2015, 09:08Hello Tashmood,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply17 Jul 2015, 09:08
Official
Hello Tashmood,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
