MK
Mmabatho K

1 reviews | Active since Dec 2024

18 Dec 2024, 16:45

Spam calls

I have been receiving spam calls from you. I have never bought anything yet I get call more than 10 time daily by your agents who just keep quiet. I've had enough and I am going t take this matter further

0
Replies (2)
Homechoice
Homechoice's reply19 Dec 2024, 07:51
Official
Hi Mmabatho, We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely

The Customer Support Team 

Homechoice
Homechoice's reply19 Dec 2024, 07:53
Official
Hi Mmabatho, We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely

The Customer Support Team