nH
nthabiseng H

1 reviews | Active since Apr 2022

28 Dec 2022, 09:15

sold me a faulty phone

i bought a phone with homechoice around September, only used it for 3 weeks and the phone died. not switching on. i reported this and was told they will collect it and send it in for repairs. i had to wait for over 6 weeks for the phone to be collected. and since then, have not received any feedback or an update on the progress of the repairs. its been 3 months now and i still dont have the phone. yet i'm expected to pay them for the phone that i hardly used. my advise, DO NOT BUY ANY ELECTRONS FROM HOMECHOICE......

0
Replies (2)
Homechoice
Homechoice's reply28 Dec 2022, 09:32
Official
Hi Nthabiseng,

Thank you for bringing this matter to our attention.

One of our staff members will be in contact shortly.

Homechoice
nH
nthabiseng H's update28 Dec 2022, 09:37
Reviewer Update
i dont have a phone, hence i bought a phone from you guys. i need a reply on my email regarding the progress of fixing the phone, is it fixed? when can i get it back?