PM
Pearl M

1 reviews | Active since Oct 2022

24 Aug 2026, 13:31

So I purchased a few items at homechoice. I was told the blankets are two ply but upon arrival of goods I noted it was one ply. I requested to return the blankets and I was told if the process and waiting period. Do in a nutshell you wait close to 7 days

Poor service, poor quality of goods .and arrogant employees . Unnecessary procedures

0
Replies (1)
Homechoice
Homechoice's reply24 Aug 2026, 15:55
Official
Hi Pearl M,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.

Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.

We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.

If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.

We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind regards,
The Customer Support Team