LM
Luleka M

1 reviews | Active since Jul 2015

14 Jan 2020, 10:22

Shoddy Business Practices!

Businesses like Homechoice should be shut down! Period! My 74-year-old mother is now being threatened by this shoddy company that is demanding payment for an order that she cancelled soon after realizing she had made a mistake by placing it in the first place. Despite my warnings to her to stay away from these people who seems to have perfected the evil art of taking advantage of the vulnerable, Homechoice managed to lure her back into the trap. But I was glad when she realized her mistake and immediately reversed the unnecessary order before it could be shipped. Somehow, though, Homechoice is now demanding and harassing her for payment for a product she doesn't have. Try to call and you won't get anywhere. Someone from there better settle this issue and call my mother to not only reverse these demands for **** instalments but to also DELETE her details from their database and NEVER contact her ever again!

0
Replies (2)
Homechoice
Homechoice's reply14 Jan 2020, 10:44
Official
Hi Luleka.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice
LM
Luleka M's update14 Jan 2020, 11:45
Reviewer Update
I appreciate the prompt response from Lee-Ann Petersen in resolving this matter, especially her confirmation that the product in question was actually returned and never taken delivery of by my mother. Now all I need is further confirmation that this account has been permanently CLOSED.