SHOCKING CUSTOMER SERVICE / BAD ATTITUDE by CALL CENTRE AGENT

My very first order through Homechoice on 10 November 2017. Received a message on 12 November advising that my order had been despatched - no other communication since. Called the call centre today and spoke to an agent who had a bad attitude. I told her I am calling about when I could expect delivery. She gave me some snotty, unfriendly reply and when I asked if the courier company would be able to assist, she sarcastically answered "yes, they will assist by delivering your parcel!" SIES!!! Homechoice, it's the last order you'll get from me. I suggest you get some tips from SPREE - they will get my orders in future!