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Tanya D
1 reviews | Active since Jun 2018
12 Jun 2020, 10:16
Shocked
For as long as you use Fast and Furious for your deliveries, I will not be ordering anything from Homechoice. I have been dealing with FNF for a week now and they cannot find my consignment. Called Homechoice and the agent ,Candice ,advises that she is so sorry for my issues but I should wait for 7 days before I know thing, cause the 7 days I already spent dealing with this courier means nothing to them...
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
15 Jun 2020, 12:04Hi Tanya.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Regards.
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Regards.
Homechoice
Homechoice's reply15 Jun 2020, 12:04
Official
Hi Tanya.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Regards.
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Regards.
Homechoice
TD
Tanya D's updateReviewer Update
17 Jun 2020, 13:37This statement helps me in no way, where is my order? When will I get my order! Use another courier, one who knows how to be customer centric.
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Tanya D's update17 Jun 2020, 13:37
Reviewer Update
This statement helps me in no way, where is my order? When will I get my order! Use another courier, one who knows how to be customer centric.
TD
Tanya D's updateReviewer Update
18 Jun 2020, 13:14Called Fast n Furious again, yesterday, was told my delivery would happen today, spoke to Zandi, called again today....my consignment is still with them. Please get your courier to delivery my consignment.
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Tanya D's update18 Jun 2020, 13:14
Reviewer Update
Called Fast n Furious again, yesterday, was told my delivery would happen today, spoke to Zandi, called again today....my consignment is still with them. Please get your courier to delivery my consignment.
TD
Tanya D's updateReviewer Update
24 Jun 2020, 12:43Just called to check on my case... get told it was never logged, I need to wait another 7 days.
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Tanya D's update24 Jun 2020, 12:43
Reviewer Update
Just called to check on my case... get told it was never logged, I need to wait another 7 days.