TN
Thandeka N

1 reviews | Active since Feb 2017

18 Feb 2017, 14:50

Shock of my life;!!!!!!

<p>I was checking my credit on xds and to my surprise I HV an account with homechoice with a balance of 9000 can somebody explain to me how. I haven't ordered anything from home choice. When I call and enter my I'd its confirmed but I don't HV an account with this shop.</p> <p>Can somebody fix this before I loose my mind </p>

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Replies (1)
Homechoice
Homechoice's reply20 Feb 2017, 16:14
Official

Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team