1 reviews | Active since May 2015
Settlement Paid in full
Last year 28 July 2015, I spoke to homechoice callcentre to get my settlement amount and I was giving the amount of R3657.00 and I asked if is that all and I don't want to hear from them ever again since I will be settling the amount and even said since it is recorded and can they go back to their recorded tape and I am interested to listen to it myself. They also told to please ensure that it is written on comments and obviously because I can not read what they wrote the lady that was assisting told me the payment is showing as paid in full and I do not owe them. <br> <br> I am surprise to receive calls again from Home choice harassing me that I have an outstanding amount. Can they clean that debt on my name as I have paid them in full and trying to stop this harassment from their staff. Sales and collection. Ref. no. *** given by Liesle Hess.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
