JM
JH M
1 reviews | Active since Apr 2021
17 Sept 2024, 09:15
Settlement Letter
I'm upset with Homechoice after I bought a phone from them on credit which didn't last for 6 months.
I received a settlement discount from them last month and I paid. That was a big mistake as they are still calling, sending sms and emails demanding that I pay them.
I asked for a settlement letter instead they sent statement.
Please assist on how I can settle this matter with Homechoice.
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
17 Sept 2024, 09:57Hi JH Mashiane,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice's reply17 Sept 2024, 09:57
Official
Hi JH Mashiane,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
JM
JH M's updateReviewer Update
17 Sept 2024, 10:02I have been sending emails and messages to you with proof of payment and settlement discount offer I've honestly lost trust in your company.
JM
JH M's update17 Sept 2024, 10:02
Reviewer Update
I have been sending emails and messages to you with proof of payment and settlement discount offer I've honestly lost trust in your company.
Homechoice's replyOfficial
17 Sept 2024, 10:19Hi JH Mashiane,
Please check your email, we have responded.
Regards,
Homechoice
Please check your email, we have responded.
Regards,
Homechoice
Homechoice's reply17 Sept 2024, 10:19
Official
Hi JH Mashiane,
Please check your email, we have responded.
Regards,
Homechoice
Please check your email, we have responded.
Regards,
Homechoice