pS
peter S
1 reviews | Active since Mar 2009
28 Jan 2015, 15:26
Settlement
It is very hard to find consultant on the phone as when you are waiting(about 5mins), the phone just hangs up.<br> <br> Please I experienced similar problem even by the time when I wanted to purchase something over the phone but HelloPeter was the solution as they managed to call me back. Please same again, I want a settlement letter on my current account. I purchased something mid of November whereby I was expected to start paying in February. Change of minds, I want to settle an account now to avoid 6 months interests. As nothing ran yet, can that be considered as cash purchase? If not can u provide me with settlement letter with reduced interests?
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
03 Feb 2015, 10:51Hello sivmak,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply03 Feb 2015, 10:51
Official
Hello sivmak,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,