CG
Cyril G
1 reviews | Active since Mar 2009
29 Sept 2015, 09:20
Settled acc in full. Still hounding me for payment
I settled my Homechoice acc (after it was handed over) I have a paid up letter, now a different attorney (acting on behalf of HC is hounding me. I contacted HC to explain that the account is settled in full... they reply by saying...<br> \Dear Sir/Madam<br> Your HomeChoice account has been handed over to Saya Recoveries Tertiary due to non-payment.<br> Please contact them for any information or assistance you may need on ***"<br> <br> Seriously? What calibre of people work a HC??? Did you read that the ACCOUNT WAS SETTLED IN FULL?<br> """
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Homechoice's replyOfficial
29 Sept 2015, 16:14Hello goddard,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply29 Sept 2015, 16:14
Official
Hello goddard,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team