**** Service
<p>Home choice always brings wrong things.. Just spoke with a guy called Redal or claims to be and refused to give his surname.. All stuff are refusing to assist me . bought something that cost over 4500..</p> <p>Everything inside was wrong. Did the order and was promised they would send what I ordered , didn't get her name but her surname is Ndlovu..</p> <p>Please interve..all call centre staff I spoke with is rude..</p>
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Homechoice's replyOfficial
08 Feb 2017, 16:31Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice's reply08 Feb 2017, 16:31
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team