1 reviews | Active since Jul 2015
SERVICE
Good day<br> <br> Last year in august i purchase a coffee table from home choice and i was charged the assembling fee but, on delivery the guys assembling the did no assembly the table correctly. i called home choice to come fix and it took them more that 3 weeks for them to come and fix the table, by the time they came still the table was not done correctly it end up breaking and falling into pieces. i called them they arranged the courier to come and collect buy they did not make arrangements with me as i am always at home i have to work to be able to pay them. my current ref is ***, can this thing be collected and let them stop harrasing me with calls wanting payment not doing what they are suppose to be doing.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
