**** service

Homechoice have the worst service ever. On a start of a call it's mentioned that call are recorded but funny enough calls cannot be provided to consumers for their own purposes. i was told that my account is in arrears and i quickly settled the amount i was advised on a month later i'm still told to be in arrears and i asked how come because i paid everything in cash last month and i'm told because i missed payment yet it's not even my debit date as of yet. Homechoice ****s people saying people are in arrears yet knowing full well it's nonsense they utter. Their consultants fail to advised clients on matters such as roll outs of statements and what would happen should statements run and your debit is only after. They need to either get new staff or train their staff to provide sufficient and true information to clients. I also want to know why calls can't be provided because they literally protecting themselves without client interest