Sequestration Information Falling on Death Ears

For the past 3 weeks I receive up to 4 phone calls a day about my account - every single phone call i explain to the caller that i have been sequestrated and that I have sent my sequestration order via e-mail to [Email Removed] - the callers are extremely rude and, when i state that i will not be able to pay my account due to the sequestration, the phone gets put down in my ear and the matter does not get resolved - i cannot get hold of the legal department, as the callers refuse to put me through or give me the number. When i phone customer care, i am told that they have received my sequestration order and can see all the notes on the system, however, they will put another note on the system to have me removed from the caller list - and yet still today it has not been resolved!