1 reviews | Active since Nov 2018
Sellung Damaged Goods
I bought a bed and a couch in November 2018 I only unwrapped the couch a day after it was delivered, only to discover that it was damaged. I contacted Homechoice and I was told the warehouse near me was inundated with deliveries and could only collect the couch after the December holidays. I waited until January and the first payment was due and they asked for the payment of the bed and the couch which was sitting and occupying space in my house as it was still wrapped in their protective plastic and still damaged. It's now the 1st of April 2019 and the couch is yet to be collected and I'm still being collect regarding the couch payment. Who in their right mind pays for damaged goods? If anything should happen. Right now, I will draw up a bill for storage and charge it to Homechoice. I no longer want the couch or anymore furniture from them. I will pay up their bed and hopefully never ha e to deal with them again. This is the worst service that I've ever had to deal with!
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
