1 reviews | Active since Jan 2019
**** HomeChoice
Hi My Mom who is unemployed and has a dormant account that was last used 8 years ago received an sms last night informing her about an order made with her account, with a change of delivery address, and updated banking details. this morning we received an sms stating the package is ready for delivery.
we called Home choice client services informing them about this **** and that my mom did not make that order. we spoke to Portia and Lethabo and did not take us seriously and both of them did not want to tell us who made the order and where the delivery is going after my mom disclosed her personal information to them.
This is a **** and the agents we spoke to were unhelpful and didnt take us serious. Can this matter be looked into urgently.
We’re very sorry we let you down.
Before we dive in and resolve this for you we need your ID number and your account number.
We apologies for any inconvenience this may have caused you.
Homechoice
Best regards,
We’re very sorry we let you down.
Before we dive in and resolve this for you we need your ID number and your account number.
We apologies for any inconvenience this may have caused you.
Homechoice
Best regards,
As explained previously, this account is dormant account, we dont know the account number;
her Id number is:***
As explained previously, this account is dormant account, we dont know the account number;
her Id number is:***