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Alphy M

1 reviews | Active since Nov 2011

07 Sept 2018, 08:24

**** at Homechoice

I made an order a month ago of a Strawberry Cot and Changing Unit Dream and stock was available as I did made a payment. Now management tells me there is no stock and give me a date when the order is coming. when I call on that date they give me another date and MY BABY IS ABOUT TO COME I don't understand why they sold this merchandise and let me pay for it if they don't have stock. last time I spoke to Melony(manager)and she promised to call me and she did not call and today I spoke to Rishana(manager) still the same issue this is bull **** and very Unprofessional what the hell is going on its like they are running a ****.

0
Replies (4)
Homechoice
Homechoice's reply07 Sept 2018, 08:26
Official

Good Day Alphy

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you shortly to help resolve the issue.

Regards

Customer Support Team

AM
Alphy M's update07 Sept 2018, 09:45
Reviewer Update
I need my order by Monday My Baby is arriving on Tuesday What the hell is wrong with your service?
AM
Alphy M's update19 Sept 2018, 12:00
Reviewer Update
I received my order but not the same as advertised. winnie the Pooh comforter and pillowcase set was replaced with another cheap item. while querying the matter i got an email after few days from Lee-Ann Petersen stating that what was changed it was FREE (So this clearly mean why do I have to complain for something which is FREE) and it was not FREE.THIS IS CRAZY!
AM
Alphy M's update19 Sept 2018, 12:00
Reviewer Update
I received my order but not the same as advertised. winnie the Pooh comforter and pillowcase set was replaced with another cheap item. while querying the matter i got an email after few days from Lee-Ann Petersen stating that what was changed it was FREE (So this clearly mean why do I have to complain for something which is FREE) and it was not FREE.THIS IS CRAZY!