SAMSUNG HOME THEATRE SYSTEM HTE350K 122506 /BURGLARY AT HOME- CASE NR 581/11/2016 / NP THOBEJANE ID: *** [<AD478992>]

Very very bad service to date no reply was received on mails sent ito a claim lodged and still they keep on phoning for payments but they cant even reply or contact the client to come back ito the claim lodged????

I refer to below mail to dated we have not received any reply or any explanation why you have still not rep**** or even phoned the client to sort our this matter We confirm that we will now report the matter to the relevant party/s to get this sorted out the client will also be going to the ombutsman and shoutout to report this matter as you keep on phoning her for payment and then just tell her there is no claim reflecting on your systems We have all the proof we need to show we have tried to resolve this issue with your offices including these emails and telephone calls we have made and confiremd on email and to date no response have been received this is totally unprofessional and we will take the matter father.

29.11.2016

ATT: HOMECHOICE

PER EMAIL: **********

RE: SAMSUNG HOME THEATRE SYSTEM HTE350K 122506

BURGLARY AT HOME- CASE NR 581/11/2016

MAMELODI EAST STATION DETAIL: **********

I refer to my telephone conversation and confirm that there was a theft at our house over the weekend of 27 November 2016 and the above system was ******.

Note above case nr 581/11/2016 , case was reported at Mamelodi East Station.

NP THOBEJANE

ID: ********** 805087

**********