DS
Dominique S

1 reviews | Active since Aug 2020

12 Sept 2023, 16:58

Sadly disappointed and Angry Client

So dissapointed !! at the service recieved from Homechoice. As a LOYAL customer they never seem to impress me .. I ordered a few things from them on the 18 August 2023 . One of my orders was a study desk , orders recieved on the 25th August without the correct legs for the study desk .

I reached out on the same day to advise and was told they would log a request for an exchange since I was happy with the desk it’s only the wrong small legs were recieved. Followed up a week later was told to send pictures , did so . It is now the 12th sep and I still have NO exchange of legs or feedback . Next week my debit will go off for a product I can’t even use !!!! I order so often and always get the same results but I keep ordering . This just makes me want to cancel everything I have with them and pay it all up . !! Really disappointed that I even have to come here to get attention to the needs I have to pay for !!!

0
Replies (1)
Homechoice
Homechoice's reply13 Sept 2023, 08:23
Official
Hi Dominique,

Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice