LT
LETTIE T

1 reviews | Active since Jan 2019

04 Jan 2019, 09:17

RUINED MY LIFE

I am really disappointed! homechoice has the worst customer services ever. I have made an order and it was redirected to their head office. since December 2018. Now I need to apply for a bond and find out that there is an outstanding balance with homechoice which is affecting my credit record very bad!!!! I should not have any balance with them! they never delivered the product. I called them, unfortunately there is nothing they can do. Now I am stuck with the balance of over R10 000!!!!!! My bond application has declined!!!!!

THE ATTITUDE I RECEIVED IN THEIR CUSTOMER SERVICE!!!!!!!!!!!!!!!! LEFT ME IN TEARS.

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Replies (1)
Homechoice
Homechoice's reply04 Jan 2019, 09:18
Official
 Good Day  LETTIE TSHWENYANE 

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused. 

One of our staff members will be in contact with you shortly to help resolve the issue. 

Regards 

Customer Support Team