WQ
Wushe Q

1 reviews | Active since Nov 2020

22 Sept 2021, 11:00

RUDE CALL CENTER AGENTS

I have been receiving calls from your RUDE call center agents, I have no business with Homechoice and I keep telling them that they have the wrong number, they take turns calling still asking for the same person I keep telling them I don't know. They are very unprofessional and have no phone etiquette! I'm being called during my work hours for all this nonsense and I don't appreciate it at all

0
Replies (2)
Homechoice
Homechoice's reply22 Sept 2021, 11:16
Official
Hi Wushe.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
 

WQ
Wushe Q's update23 Sept 2021, 12:44
Reviewer Update
I just got a call AGAIN form a RUDE lady by the name of Pelisa and she says she works for HomeChoice, yet HomeChoice claims to know nothing about all of this! I dont know how many times I must tell them that I am not Zolisa. I'm actually FED UP