Rude Attitude from agents - No patience with clients

<p>I received two invoices amounting to ±R420 after ordering. I then paid R400. After that I been receiving stupid calls from the agents on all my cellphones and landlines and when answer they drop (so they can push their daily target of calls made I guess).</p> <p>I decided to call myself and I got dropped by three agent, I finally got the one calling herself Zandile or Zandy and she never let me express the unhappiness I got from the agents instead she was rushing to get rid of me. She asked me my ID and honestly gave her from there the whole call changed, she asked for my cell number I gave her two and she insisted there is another cell number I gave HomeChoice maybe I forgot it. I told her I got only two cell numbers and two land lines (work and home) she asked for my work number. Then while checking I realized her tone change and I asked why be so rude to me, her treatment on a client perspective was very bad. I asked why is she treating me like I’m stupid she said I’m assuming things. since when did she become a psychic to see what people are assuming? HomeChoice you should know better that hiring people who are not client centric and who are not willing to allow client complain. I am a client and if I’m not happy about the service received I must voice it out. If she felt she can’t help me she should have just dropped like the rest of the ones or better still business wise ask to transfer me to someone else.</p> <p>I'll finish paying this account and never buy from you and will so definitely make sure my mom who introduced me to you, and the entire family who order from you should never order and I so much know you are aware of what word of mouth can do to a business. Sick of this nonsense service VERY TERRIBLE</p>